Position: Change Manager – Senior Professional Officer Grade B
Location: Canberra, ACT
Start date: As soon as possible
Duration: Approximate 12-month contract with potential to extend
Pay rate: $130.00 per hour plus 12% superannuation
Citizenship requirements: Must be an Australian citizen or Permanent Resident at time of application
Overview:
Our client is a large public sector organisation delivering vocational education and training services, playing a critical role in workforce development and economic growth. The organisation is undergoing a significant digital transformation, including the rollout of a major cloud-based program and the transition to a new, state-of-the-art campus.
The Change Manager will play a central role in driving the people, process, and behavioural changes required to support this transformation. Working as part of a large-scale digital program, the role will focus on ensuring successful adoption of new technologies, improved service delivery, and long-term organisational benefits.
Responsibilities:
* Lead change, engagement, and adoption activities across a large digital transformation program
* Develop and deliver program-level change strategies and plans across multiple projects
* Coordinate change activities to ensure alignment and consistent adoption outcomes
* Conduct stakeholder, impact, and readiness assessments to inform engagement strategies
* Design and deliver targeted communication and engagement plans
* Partner with project and delivery teams to embed change activities into program plans
* Support system testing, business readiness, and user training initiatives
* Identify and manage risks, issues, and resistance to change
* Track and report on adoption, change progress, and benefits realisation
* Support transition of project outcomes into business-as-usual operations
* Lead and guide change resources and subject matter experts across the program
Experience/requirements:
* Extensive experience in change management within large, complex programs
* Proven experience delivering ICT-enabled transformation or digital programs
* Strong capability in benefits realisation, including tracking and measuring outcomes
* Demonstrated experience developing and executing change strategies and plans
* Excellent stakeholder engagement and communication skills, including at executive level
* Ability to influence, manage resistance, and drive organisational adoption
* Experience working across cross-functional teams in complex environments
* High level of adaptability, resilience, and problem-solving capability
* Relevant tertiary qualifications in business, ICT, or organisational change
* Professional certifications in change management or continuous improvement (e.g. Prosci, Lean Six Sigma) highly desirable
Apply now or contact SOS Recruitment on 6260 8888 for a confidential discussion.
PLEASE NOTE: Applications for this role will close on 4 May 2026. If your application is received after this date, we'll be happy to keep your CV on file for similar opportunities that may come up. We encourage you to apply even if the closing date has passed.
SOS Recruitment is committed to workplace diversity and equity in employment. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, women, people with family responsibilities, and individuals from diverse cultural, linguistic, religious and LGBTIQ backgrounds.