Sales experience in Administration, Customer Service and Call Centres?
- Do you thrive on helping others to be their best?
- Outstanding salary + car allowance + Not-for-profit salary packaging + tools of trade
At WISE, we positively impact the lives of 12,000 people with disability each year through sustainable ongoing employment. A fantastic new and unique opportunity has arisen for a proven professional to join our high-performing Disability Employment Services (DES) team and make a difference for people with disability!
As a
**Business Development/Industry Employment Partner (Administration),**
***you will be part of a successful not-for-profit organisation making a significant impact in the community. You will be part of an exciting team and partner with customers and employers within your industry across your designated region.
As an expert in your industry, you will increase the employment opportunities available for every customer of WISE Employment through strategic specialisation within local labour markets.
**Key Result Areas**:
You will utilise your savvy business development skills and industry knowledge and experience to build strong employer and industry partnerships, creating employment opportunities for people with disability.
- As part of your role, you will build strong relationships with colleagues across WISE’s network of sites to provide a wrap-around employment service to customers ensuring that customer goals and program requirements are achieved.
- You will deliver relevant industry workshops regularly to your customer base and employers to establish strong marketing briefs for the customer that result in ongoing paid employment.
- **Channel Relationships** - Ability to build and grow healthy relationships and work with Wise Customers, Industry Employers and Wise Site Teams.
- **Problem Solving** - Deal with escalations we come across in your territory in a quick and professional manner that protects the reputation and integrity of the business.
- **Subject Matter Expert** - Responsible for education of Wise Customers and Wise Sites in your industry. Internally, work closely with Business Managers, Employment consultants and In-Work Support, providing intel to contribute to achieving monthly target.
**What do we offer?**
You will work in a collaborative, professional team within an agile and positive work environment. You will be part of a workplace which genuinely cares about its people, our customers and the community at large.
As a valued member of the WISE family, you will receive a competitive remuneration package including base salary, motor vehicle benefit (valued at $12,000 pa), not-for-profit salary packaging, company laptop, iPhone and much more!
**To be considered for this role, you will have**:
- Minimum 3 years’ customer service or sales experience
- Ability to act independently with mínimal supervision and to work with autonomy.
- Excellent problem-solving and proactive approach.
- Must be able to manage multiple assignments simultaneously and have strong organisational skills
- Exceptional verbal / written communication skills & superior interpersonal skills.
- Excellent presentation and negotiation skills and an ability to engage audiences and stakeholders.
- Ability to facilitate group sessions to generate leads and action items.
- Experience in generating new sales leads.
- Experience participating in difficult conversations internally and externally.
- Strong sales and face-to-face training capability & demonstrates a strong customer orientation.
- Ability to identify key data sources and utilise data-driven insights to improve business decisions.
- Effective time management skills and ability to meet deadlines.
- Proven ability to maintain effective relationships to create desired outcomes.
- Willingness and ability to adapt to changes in organisational needs and priorities
- Demonstrated qualities of compassion and empathy with a commitment to a customer-centric workplace culture
- Been at least double vaccinated against COVID-19
**To Apply**
Please submit a current resume that demonstrates how you meet the above-specified requirements.
To be the successful applicant, you must have the right to work in Australia, a current driver's license, satisfy a national police clearance check, and Working with Children Check requirements.
📌 Business Development Opportunity - Administration
🏢 Wise Employment
📍 Caboolture