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Technical support specialist - level 1

Perth
beBeeSupport
Technical Support specialist
Posted: 11 December
Offer description

Job Title: Equipment Support Technician


We are seeking a skilled and dedicated Equipment Support Technician to join our team. As an Equipment Support Technician, you will play a crucial role in ensuring the optimal performance of our automated equipment.


* Troubleshoot complex issues with KIOSKs and Automated Baggage Drop machines to minimize downtime and optimize system efficiency.
* Conduct regular inspections to guarantee that our equipment is functioning correctly and efficiently.


Requirements:


* Relevant Bachelor's degree or equivalent experience in a related field.
* Excellent customer service skills, with the ability to effectively communicate with colleagues and clients.


Benefits:


As an Equipment Support Technician, you will have the opportunity to work in a dynamic and fast-paced environment, collaborating with a talented team of professionals who share your passion for delivering exceptional service. You will also receive comprehensive training and ongoing support to ensure your success in this role.


Key Responsibilities:


* Provide technical assistance and support to customers, resolving issues promptly and professionally.
* Collaborate with cross-functional teams to identify and implement process improvements.


Why Join Our Team?


At [Company Name], we value our employees and offer a range of benefits to support their well-being and career development. We believe in recognizing and rewarding individual achievements, and we foster a culture of collaboration, innovation, and continuous improvement.

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