Digital Canberra is seeking an enthusiastic ICT Services Officer to join the CMTEDD ICT team. In this role, you will support the delivery of digital initiatives by applying project and change management frameworks, analysing business needs, and collaborating with stakeholders across technical teams, business users, and external vendors. As part of the Customer, Data and Technology Group, you will help navigate and promote ICT services, provide excellent customer service, and contribute to the delivery of ICT initiatives. Your responsibilities will include coordinating ICT advice, supporting strategic project proposals, delivering minor projects, and solving business problems through effective analysis and stakeholder engagement. A typical day may include: Managing ICT projects and change activities. Facilitating stakeholder workshops to define business problems and gather requirements. Analysing new digital initiatives and business problems from customers. Coordinating with other ICT specialists to provide appropriate advice to business users. Supporting the development of project proposals and aligning them with strategic ICT frameworks. Eligibility/Other Requirements: A current Baseline security clearance or ability to obtain one is mandatory Notes: This is a temporary position available immediately until July 2026 with the possibility of extension up to 12 months and/or permanency. A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months. How to Apply: To apply for this role, please provide your curriculum vitae including details of two referees and two-page pitch addressing Professional/Technical skills and Knowledge and Behavioural capabilities in the Position Description. Please refer to Applicant Information Kit in ACT Government Jobs website. Examples in the pitch may include why you would like to undertake the role, the skillset you would bring and how you would make a positive impact in the role. Applicants that do not address Professional/Technical Skills and Knowledge and Behavioural Capabilities in the pitch may not be considered. Applications should be submitted via the Apply Now button below. Digital Canberra Digital Canberra was established on the 1 July 2025, amalgamating positions which previously were advertised under Chief Ministers and Economic Development Directorate and ACT Health Directorate. LI-DNI Note This is a temporary position available immediately until July 2026 with the possibility of extension up to 12 months and/or permanency.