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Store manager

Mackay
City Beach
Store Manager
Posted: 12 December
Offer description

Join to apply for the Store Manager – Canelands role at City Beach .


Overview

At City Beach, our people are at the core of what we do, both for our customers and our team. We value individuality, teamwork, authenticity, adaptability, and a desire to exceed expectations. Our stores bring customers into a lively hub connecting surf, skate, streetwear, and fashion to events, influencers, and trends.


Store Manager – Responsibilities

* Lead all aspects of store operations, building and driving a high‑performing team to achieve business objectives and key success indicators.
* Recruit, retain, coach, and motivate staff, ensuring operational excellence and a superior people experience.
* Set operational tasks and performance expectations for the retail team (Sales, People, Audit & Compliance, Visual Merchandising, Wages, Safety).
* Manage and monitor performance to meet company standards for sales, customer engagement, and operational efficiency.
* Ensure the store is open and ready for daily trade and promotions.
* Oversee stock movement to reduce shrinkage and optimise sales.
* Analyse store sales conversion and customer engagement measures.
* Maintain WHS compliance, ensuring a safe workplace for all team members.


Qualifications

* Experience in a customer‑service based management role; fast‑paced retail or hospitality preferred.
* Proven track record of driving sales and operations to meet targets and metrics.
* Strong communication and team management skills.
* Energetic and enthusiastic approach to store operations.


Benefits

* 40% team member discount for you, your friends and family.
* Discounts on industry products and memberships: Employee Assistance Program (free); 15% discount on Goodlife and Fitness First gyms; discounts on Studio Pilates, City Cave, Westpac, Medibank private health insurance, and up to 15% off at Strike Bowling & Holey Moley.
* In‑store competitions and sales incentives.
* Gift cards for major milestones and yearly anniversary certificates.
* A monthly day off (4‑day week once a month).
* Bonuses based on sales & customer service levels.


Seniority Level

* Mid‑Senior level


Employment Type

* Full‑time


Job Function

* Sales and Business Development
* Industries: Retail

City Beach is committed to building an environment that respects, celebrates, and empowers individual differences. We welcome applicants of all backgrounds and aim to ensure everyone is treated with dignity and respect.

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