Community Manager needed for a luxury lease-up in the charming town of Southport, NC.
300+ units.
** Property and client name disclosed at time of interview
Lease up experience highly preferred.
* Oversees the lease enforcement process by approving prospective resident applications, renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and collects late fees and other charges as allowable and stated in the terms of the lease
* Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues
* Ensures the property’s maintenance team members comply with the Hines’ standards with respect to responding and completing resident service requests
* Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal
* Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property’s performance, and responding to owner requests as needed
Two or more years' experience as a Community Manager, preferably on new construction. A Class Communities.
* HS diploma or equivalent; College degree preferred
* Proficient in Microsoft Office
* Resman and Knock experience a PLUS
* Strong Customer Service background or skillset
* Excellent verbal and written communication skills
Full medical, dental, vision, 401K options.
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