The Community Care Services Administration Officer is a crucial support role for the Occupational Therapists at our Local Council. This position involves managing incoming referrals, triaging, making appointments, and offering general administrative assistance to the Allied Health team.
**Benefits**:
- Work within a supportive Local Council team focused on community health
- Located in Wantirna South, with competitive pay at $34.79 per hour plus super
- Flexible working hours up to 22.8hrs over 4 days, with potential variation due to initial resourcing constraints
- 3-month assignment with the possibility of extension, offering stability and professional growth
**Key Responsibilities**:
- Manage incoming referrals and support the triaging process for the Commonwealth Home Support Programme (CHSP)
- Organise and manage consumer appointments, ensuring efficient scheduling
- Provide comprehensive administrative support to the Allied Health team
- Communicate effectively with consumers and/or their carers to coordinate support services
- Monitor and process referrals via the My Aged Care (MAC) Service Provider portal
- Ensure compliance with Aged Care Quality Standards and COVID-19 safe procedures
**About You**:
- Proven experience in engaging with older, vulnerable people, and service consumers/providers
- Background in Allied Health, Aged Care, Occupational Therapy, Medical and/or Community Health settings
- Excellent communication skills, both written and verbal, with proficiency in Microsoft Office
- Experience with the My Aged Care Service Provider portal highly regarded
- Positive time management and organisational skills, able to manage concurrent tasks effectively
- Knowledge of the Aged Care Service system, including CHSP and Aged Care Quality Standards (ACQS)
- Demonstrated ability to work independently and as part of a team, with mínimal supervision
📌 Community Care Services Administration Officer
🏢 HOBAN Recruitment
📍 Wantirna South