Overview
At Qantas we present Australia to the world. Our diverse country is known for its unique spirit, mateship and a can‑do attitude. Together we are strong and resilient and work hard to stay at our best.
Our collaborative culture allows us to dream big and deliver successfully, supported by the best people. Together we drive positive business outcomes, taking a considered approach that makes a difference to our customer experience.
Key Opportunities
* Challenge yourself to lead the customer implementation of a range of product developments across multiple programs.
* Take the opportunity to work with a broad stakeholder group.
* Permanent role based at our Mascot Campus.
Responsibilities
The Project Manager, within the Inflight Customer team, will play a critical role in the successful implementation of a range of product developments across numerous programs. The inflight customer team looks after dining & hospitality product and spatial design, aircraft cabin & IFEC, and inflight operations. The role will be responsible for managing several initiatives simultaneously through the entire project lifecycle from concept design through to implementation and operational readiness activities. The Project Manager will work cross‑functionally with internal partners and external consultants and suppliers to ensure successful delivery within deadline, on time and to budget, ensuring customer objectives are met.
Qualifications
* 5 years non‑IT Project Management experience, preferably within the airline industry.
* Project Management or industry recognised qualifications.
* Understanding of the airline industry and the operational & competitive environment.
* Extensive Project Management experience with demonstrated ability to manage complex stakeholder groups across multiple projects simultaneously.
* Sound understanding of the fundamentals of the customer experience.
* Experience in the application of project management methodologies, practices, techniques and tools.
* Effective interpersonal skills with the ability to manage and interact with both internal and external partners.
* Strong communication skills, both verbal and written, with the ability to articulate concepts and ideas clearly and concisely.
* Highly competent verbal and written presentation skills, demonstrated high user of Microsoft applications particularly Powerpoint and Project Management tools.
* Excellent group workshop facilitation, mediation and conflict resolution skills.
* Ability to work under pressure, prioritise tasks and meet deadlines.
* Self‑motivated and proactive with a strong team spirit.
* Resourceful, creative and solution‑oriented with abstract problem‑solving skills.
Why Qantas
You will join a team where creativity and passion are encouraged. Our people collaborate to dream big and deliver successfully. There are many opportunities across our team, allowing you to grow personally and professionally. Your development is a priority; we provide on‑the‑job training and coaching, as well as formal training opportunities. We have a great track record of supporting employees to advance their careers in many different directions—the destinations are endless.
Employee Benefits
* We love to travel: Enjoy heavily discounted air travel within Australia and across the globe for you, your family and friends, plus exclusive deals on accommodation and holidays.
* Flexible leave options: Use leave and flexible working opportunities, including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
* Access to thousands of rewards: Through our partnerships, we offer discounts across shopping, food, wine, insurance, health, wellbeing, leisure and entertainment. You can also benefit from our salary packaging program, including motor vehicles, eligible portable electronic devices and professional memberships.
* We support your wellbeing: Whether it's learning to better support your own and others' mental health, using our interactive wellbeing app or a tailored nutrition plan.
Application Details
Applications Close : Wednesday 22nd October 2025
Applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.
No remote work. Employment type: Full‑time.
Key Skills
* Project Management Methodology
* Project / Program Management
* Construction Estimating
* Construction Experience
* PMBOK
* Visio
* Construction Management
* Project Management Software
* Microsoft Project
* Project Management Lifecycle
* Contracts
Equal Opportunity Statement
Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander people and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at the time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.
Get In Touch
Be a part of something special and play your part in the Qantas story. Get in touch today.
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