Overview
RealTrust Property Accounting Services provides outsourced commercial property trust accounting services and virtual property management assistance to a large real estate client base in Australia. We have been operating in the Australian real estate market for over 20 years and continue to enjoy business growth.
About the Role
Client Manager – Property Management / Trust Accounting is responsible for onboarding current clients and ensuring a smooth transition onto our service. Your focus will be on understanding client property management requirements first, as well as completing the initial trust accounting setup.
You will work closely with our outsourced Trust Accounting, VO, and Property Management Assistance teams in the Philippines, ensuring they are trained, supported, and ready to deliver a high level of ongoing customer service. This role is hands-on: you’ll take ownership of the onboarding process, learn client processes, and make sure our outsourced model is understood and embraced.
You’ll also look for opportunities to streamline procedures and add value to clients at every stage. Experience in commercial real estate and with Cirrus8 software will be highly advantageous.
Qualifications
A sound knowledge and experience with bookkeeping and/or accounting.
Experience within real estate in a trust accounting role.
Leadership skills or ambitions to start leading an outsourced team.
A natural disposition for collaboration and working as part of a close-knit team.
Client/Account management experience.
Excellent communication and interpersonal skills.
A passion for high levels of client service delivery.
A versatile approach, able to operate effectively with uncertainty and change.
A high level of drive, self-motivation, enthusiasm and a “can do” attitude.
Excellent time management, attention to detail and organisational skills.
The ability to solve problems and get to ‘win-win’ solutions.
It you are looking for a truly client centric role, where you will influence the full client life cycle, we would love to hear from you.
Our diverse and multidisciplinary team has broad experience in helping companies achieve their trust accounting and compliance requirements.
If the chance interests you, apply now!
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