Job Title: Motor Vehicle Branch Manager
The Role
We are looking for a skilled and experienced manager to lead our largest operation. This is an opportunity to step into a leadership role where you'll drive performance, champion safety, enhance customer satisfaction, and steer strategic growth in our service and parts operations.
Key Responsibilities:
* Collaborate with the Service Market Director to achieve operational excellence.
* Lead and motivate a team of 100 staff members to achieve high performance and operational efficiency.
* Foster strong customer relationships to boost business growth in the region.
* Accountable for the Profit & Loss (P&L), including revenue, margin, cost control, and EBIT performance.
* Develop and execute strategies to improve profitability, labour efficiencies, and sales outcomes.
* Manage and develop branch staff to achieve KPIs and improve performance.
* Maintain consistency and compliance with company standards and practices.
* Drive profitability by identifying and securing new business opportunities.
* Oversee and optimize workshop operations and parts department processes to ensure efficient work practices.
* Promote a culture that prioritizes safety within the dealership.