Client Executive
We are seeking a highly skilled Client Executive to lead our relationship with the QLD Government.
The ideal candidate will be responsible for building and maintaining a strong partnership with the Government, understanding their strategy, issues, and challenges, and responding by introducing our expertise, solutions, and services.
This is a key role that requires exceptional interpersonal and client management skills, with a strong ability to build high-impact relationships both internally and with clients.
Key Responsibilities:
* Client Engagement & Strategic Leadership: Lead the Government experience effort to enhance satisfaction and gather insights, spending approximately 80% of time externally focused with Government stakeholders, acting as a proxy for Global Client Relationship Partners, and driving exceptional client experiences and pursuit leadership.
* Account & Revenue Planning: Oversee strategic and tactical account planning to support long-term growth and revenue targets, including pipeline hygiene, forecasting accuracy, and participation in budget cycles. Support must-win opportunities through coordination across Markets and reporting to the Oceania Markets Board.
* Enablement & Investment Management: Define long-term investment needs for account delivery, support Client Service Partners in accessing and managing resources, build strategies, and ensure alignment with programs and insight loops through collaboration with cross-market teams.
Skills and Attributes:
* Client-Centric Relationship Management: Demonstrate exceptional interpersonal and client management skills, with a strong ability to build high-impact relationships both internally and with clients.
* Strategic Thinking & Commercial Acumen: Bring advanced skills in account strategy, planning, and management, with a strong commercial focus that aligns Government priorities with our value propositions. Capable of challenging perspectives and fostering collaboration to centre solutions around client needs.
* Agility, Influence & Execution: Quickly build content knowledge across our service offerings, lead multi-disciplinary teams in solutioning, and operate with self-direction to drive outcomes while influencing others.
Benefits:
* Career development: Your career is yours to shape We provide development opportunities centered on future-focused skills and equip you with world-class experiences.
* Flexible work arrangements: Our policies empower you to balance professional and personal life, fostering trust and autonomy.
* A comprehensive benefits package: From a yearly wellness incentive to access to flex leave per year, and family-friendly policies, we cater to your needs.
What We Offer:
We are committed to an equitable recruitment process. Please share any support or adjustments you need. All information will be kept confidential.