Airport Supervisor Job Opportunity
We are pleased to announce an exciting opportunity to join Qatar Airways Ground Services in Sydney, Australia as an Airport Services Duty Supervisor.
As a key member of the team, you will supervise your colleagues to deliver exceptional customer service and ensure passengers receive the award-winning 5-star service that Qatar Airways is renowned for.
* Act as station coordinator in liaison with ground handling agents and the airline.
* Ensure progress towards on-time flight closure and passenger boarding by supervising the airport team.
* Plan efficient duty allocations of manpower during duty periods for Customer Service Agents.
* Provide support to the Airport Services Duty Officer in case of flight disruptions, misconnections and other passenger-related disruptions.
The successful candidate will have relevant college or university qualification, minimum 4 years of relevant experience in an airline or reputable ground handling operations at supervisory level, excellent communication skills with fluency in English, knowledge of Weight and Balance, Ramp handling and Dangerous Goods Regulations. They must also have ability to perform duties under pressure while maintaining high levels of customer service standards. Furthermore, they should possess good understanding of conditions of carriage, International Civil Aviation Safety and Security procedures. The ideal candidate has experience in areas such as Passenger Services,Baggage Services,Ground Operations,Dangerous Goods Regulationsand ramp handling.High level computer literacy is also required. Excellent customer focus and delivery along with rightto liveandworkinAustraliaarealso essential requirementsfor this role).