Job Title:
Field Service Technician
We are seeking a skilled Field Service Technician to provide technical support to our customers. The ideal candidate will have experience with desktop hardware and software, as well as excellent communication skills.
Key Responsibilities:
* Provide technical support to customers via phone, email, or on-site visits.
* Troubleshoot and resolve technical issues with desktop hardware and software.
* Document and track customer interactions using our CRM system.
Requirements and Qualifications:
* At least 6 months of experience in a technical support role.
* Excellent communication and problem-solving skills.
* Familiarity with desktop hardware and software, including Windows operating systems and Microsoft Office applications.
Benefits:
* A competitive salary and benefits package.
* Ongoing training and professional development opportunities.
* A dynamic and supportive work environment.
About Us:
We are a leading provider of technical services to businesses and individuals. Our team is dedicated to delivering exceptional service and support to our customers.