Overview
We are seeking an experienced Warehouse Operations Manager to join our SpS Service Logistics team based at Banksmeadow Station. This role is responsible for leading the warehouse operation, overseeing SpS Operations Agents and Supervisors, and ensuring the safe, compliant, and efficient execution of all warehousing activities in line with customer and contractual expectations.
Key Responsibilities
* Lead and manage day‐to‐day warehouse operations, providing strong leadership to Supervisors and SpS Operations Agents
* Champion a Safety Above All culture, ensuring full compliance with HSEQ requirements, policies, and procedures at all times
* Drive operational performance by ensuring strict adherence to standard processes and policy, while actively identifying and implementing process improvement opportunities
* Manage workforce rosters and resourcing, ensuring adequate staffing levels to meet operational demand while contributing to cost control and labour efficiency
* Monitor and control operational costs, supporting financial targets through effective planning and utilisation of resources
* Work closely with customers and internal stakeholders to ensure all contractual and internal performance standards (KPI's) are consistently met and exceeded across: Inventory accuracy, Quality & Safety standards, Inbound and outbound operations, Picking and put‐away activities
* Ensure service delivery aligns with customer requirements, service level agreements, and operational best practice
* Collaborate with cross functional Service Logistics teams, customers, and other internal teams to maintain strong relationships and deliver a high level of customer satisfaction
* Support continuous operational improvement with a focus on safety, quality, productivity, and customer outcomes
Post Code: 2019 Banksmeadow
You'll Bring To The Team
To be successful in this role, you will bring hands‐on operational leadership experience and a strong commitment to safety, process discipline, and service excellence.
You Will Demonstrate
* Hands‐on management experience with the ability to problem solve and make decisions in a fast‐paced environment
* Excellent communication and interpersonal skills, with the ability to influence staff in improving service levels and working together in a team environment
* Well‐developed computer literacy skills
* Prior experience delivering service quality and productivity results in a leadership or management capacity
* Ability to work flexible and, on occasion, irregular hours, as well as be on call outside of normal office hours
* Knowledge of business levers, processes, structures, and finance
* Good knowledge of operations processes and related technology
* The ability to adopt and lead our Safety Above All culture
* Reliability with a can‐do attitude and the willingness to go above and beyond for the customer
* Commitment to the Purple Promise: "I will make every FedEx experience outstanding"
Interested?
Everyone at FedEx has a part to play. It's about coming up with smart solutions, remaining resilient in the face of setbacks, and going above and beyond to get the job done. If this position and working environment sound like the right fit for you, please apply today.
Preferred Qualifications:
Pay Transparency:
Pay:
Additional Details:
FedEx is an equal opportunity / affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Our Company
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies. Our People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision. FedEx takes care of our people; they, in turn, deliver the service demanded by our customers, who reward us with the profitability necessary to secure our future. Our culture and values are a cornerstone of our success and growth.
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