**Capture and communicate concepts, requirements and future vision**using formats that best support understanding - whether that's a User Story, written summary, process diagram, data flow, or decision table. **Proactively identify gaps, edge cases, and logic issues** in billing logic, payment flows, and revenue rules, and work with the team to address them early in the process. **Work with technical team members**to understand how our systems behave, ensuring proposed solutions and product decisions are practical and aligned with platform capabilities. - always tailoring documentation and artifacts to the audience and purpose, whether **About You**You are a confident, self-starting Product Analyst who thrives in complex, fast paced environments and takes ownership from day one. You bring strong risk management capability, with a sharp eye for identifying and mitigating issues early, and you naturally step into leadership by influencing outcomes and driving clarity.You have experience in B2C environments, ideally within membership or subscription based businesses, and are comfortable navigating complex payment and billing ecosystems where accuracy and reliability are critical.You take a proactive, modern approach to your work, including actively using AI tools to enhance analysis, testing, and solution validation. You are always looking for smarter, more efficient ways to deliver better outcomes.**Skills & Experience****Essential**Experience in a similar role Product Systems Analyst/ Technical Business Analyst roleExperience working with modern tech teams in cross-functional environments with fast delivery cycles.A good understanding of how modern, integrated systems work at a technical level — including how billing data, financial processes, and logic flow across platforms — and the ability to map and reason about those interactions clearly. Experience with point-of-sale integrations Strong problem solving and modelling skills, with a demonstrated ability to break down complex problems and structure them in a way that supports clear thinking, alignment, and smart decision-making. Proven experience in facilitating workshops, mapping systems and data flows, and resolving ambiguity.Strong verbal and written communication skills, especially in translating business goals into clear, structured, testable requirements. Experience in a similar role in a retail/leisure or other B2C environment which included billing systems, payments, Salesforce, or subscription-based revenue management Hands-on experience with Salesforce Revenue Cloud Experience with delivering data migrations, particularly billing or financial data * Complementary all access Goodlife Gym Membership, plus one for a friend* FLG is committed to promoting a healthy work-life balance. We offer a hybrid work model, mixing 60/40 office (Monday, Tuesday and Thursday) and work-from-home responsibilities.* Modern open-plan office with onsite cafe and complimentary barista coffee* Anniversary leave days and additional complimentary memberships through FLG's Recognition of Service Program* Be recognised and rewarded by your peers for living our values with FLG's People's Champion awards* Enjoy exclusive employee discounts with industry leading fitness, travel, fashion and retail brands through FLG's partner discount program* Employee Assistance Program#J-18808-Ljbffr