Retail Supervisor – Fast Food (McDonald's Alice Springs)
ANZSCO Code: 621511
Job Type: Full-time (minimum 38 hours per week)
Location: Alice Springs, NT
Salary: $ $75 000 per annum + super
Reports To: Restaurant Manager
Position Summary
McDonald's Alice Springs is seeking an experienced and proactive Retail Supervisor to lead day-to-day restaurant operations. The successful candidate will supervise staff, ensure excellent customer service, and maintain compliance with food safety and workplace standards. This is a hands-on leadership role within a fast-paced quick service environment.
Key Duties and Responsibilities
· Supervise and coordinate kitchen and service crew during shifts.
· Allocate tasks and monitor performance to maintain service standards.
· Ensure compliance with food safety, hygiene, and WHS policies.
· Manage stock levels, equipment checks, and shift documentation.
· Handle customer feedback and service recovery professionally.
· Oversee cash handling and assist with end-of-day balancing as required.
· Support the training and development of new team members.
Skills and Qualifications
· years of supervisory experience in a fast-food or retail setting preferred.
· Strong leadership and communication skills.
· Sound understanding of WHS and food safety procedures.
· Certificate III or IV in Hospitality or Retail desirable.
· Proven ability to lead a team under pressure.
· Flexibility to work rotating shifts, including weekends and evenings.
Career Pathway
Potential career progression to Assistant Restaurant Manager or Restaurant Manager, with access to nationally recognised leadership and management qualifications.