As a key player in our store team, you will be responsible for delivering an exceptional customer experience within our Personal Finance department. This retail-based position requires you to provide a high level of customer service, ensuring all transactions are completed in line with compliant practices. You will use your knowledge of Personal Finance to assist customers in finding suitable solutions and promote Personal Finance throughout the rest of the store to generate new business. Liaising with customers using the highest levels of respect, professionalism & diligence is essential in this role, as you work towards achieving individual and store targets. Key skills required include: