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Senior business support coordinator

Gold Coast
Department of Housing & Public Works QLD
Posted: 5 October
Offer description

Overview

QBuild is a commercialised business unit of the Queensland Government. It has been Queensland Government's builder for over 160 years, playing an important role in communities across the state by building and maintaining government-owned assets such as schools, social housing, police stations and correctional and health facilities.


About the role

You will play a pivotal role in supporting QBuild's ambition to strengthen Queensland's building and construction industry by providing exceptional administrative support.


Duties and skills involved

* Provide high level assistance, support, and advice to the Business Manager and Maintenance Team.
* Manage the overall function, performance, and staff of the business support section to ensure successful business outcomes across all services provided.
* Coordinate the implementation of business initiatives and resolve implementation issues within the section.
* Coordinate and manage a range of administrative support activities to enable a service that is responsive to the needs of the business unit by providing administrative support and advice to senior management and staff on administrative operational issues.
* Lead, support, and train staff to enhance their abilities and increase their knowledge of business improvement processes and related business management systems.
* Participate in work practice review activities and provide expert advice in relation to the section\'s integrated business management systems.
* Ensure that all work processes and business procedures are compliant with the department\'s business systems.
* Demonstrate professionalism, be an enthusiastic contributor to QBuild culture and a positive leader to a great team while motivating staff to exceed expectations.
* Provide efficient and high standards of customer service to QBuild customers, including coordinating responses to escalated customer queries.
* Promote a safe and equitable work environment and ensure that all staff understand and comply with equity, anti-discrimination and workplace health and safety requirements.
* Proactively manage the work performance and personal conduct of your staff.

All applicants must be eligible to work in Australia.


How to apply

Interested candidates are encouraged to review the below attached applicant guide and role description. Once reviewed please submit the following documents to apply:

* Resume
* Cover letter (2 pages maximum) telling us why you are interested in and capable of performing the role.

Applications to remain current for 12 months. Closing Date: Tuesday, 07 October 2025

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