Customer Service Representative / Rental Sales Agent (Fulltime)
We are looking for help at our counters to serve our valued customers.
This opportunity in what we call a 'Rental Sales Agent' capacity will be for an ongoing role based at Gold Coast Airport.
Fulltime role – based at Gold Coast Airport (Coolangatta area)
Full training provided to help you achieve your goals & reach your potential
Supportive, friendly, and caring culture
Opportunity to grow and move internally within our business
What you'll do
Establishing customer car rental needs by actively listening
Review in detail ABG's various add on's and services as to determine what may best suit the customer
Communicate rental procedures and guidelines effectively
Complete rental bookings in a timely, efficient and accurate manner
Answering customer questions and inquiries
What we're looking for
Applicants must have a full and valid driver's licence
This is a full time position and requires availability to work on a rotational roster that includes evenings, weekends and public holidays
Have working right in Australia (As this is fulltime permanent role, we can't consider Student Visa holders at this stage)
Ability to work in a fast paced environment while delivery exceptional customer service
Previous experience within retail, hospitality, customer service or similar roles, sales experience is highly regarded.
Ability to follow procedures and adhere to company guidelines and standards
Comfortable learning and using various computer systems to accurately input rental information
Benefits and Perks
Competitive Rate + loadings/overtime rates +performance Bonuses
Employee discounts oncar rentalacross Avis Budget Group
Full training providedto help you achieve your goals & reach your potential
Wellbeing programmeincluding discounted life insuranceoptions +discounted health cover+superannuationoptions
Access toPerkbox– discounts and offerswith hundreds of retailers and big brands, including oncinema tickets,fitness classes,shopping discountsand much more
Employee Assistance Programme(EAP)provided by Converge – 24/7 support for your mental health and wellbeing
About Avis Budget Group
We don't just rent cars.
We're changing the way people move.
Across our world-famous brands -Avis, Budget, Zipcar, and Apex- we're leading the way for the global mobility industry.
Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries.
With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward
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