Aged Care Manager
Lead and manage care coordinators to ensure high-quality in-home aged care services are delivered across Canberra. Strong knowledge of local in-home Aged Care services and funding, relationship-focused leadership, and networking and business development skills are essential.
About the Role
This is a Permanent Full-Time position with hybrid work from home & office arrangements. The successful candidate will have a strong understanding of aged care legislation, standards, and contracts.
Key Responsibilities
* Manage programs ensuring compliance with legislation, standards, contracts, and internal policies.
* Lead and develop care-coordinators, fostering partnerships with Aged Care teams.
* Align program services with budgets, business plans, client needs, and rostering requirements.
* Develop systems for effective program management and ensure quality per legislation and funding standards.
* Conduct audits, manage risks, and complaints, liaise on high needs clients, and promote continuous improvement.
* Handle escalations and complaints, advise on state-wide program status, and support team development and growth.
Skills & Experience
* Leadership experience within community services.
* Understanding of aged care funding streams and legislation.
* Business development and networking skills.
* Experience working in dynamic, high volume environments.
* Ability to facilitate change management and create positive team culture.
* Qualifications in Human services or similar.
* Strong time management, multitasking, prioritizing, and organizational skills.
What We Offer
* Increase your take-home pay with up to $15,900 of your annual salary tax-free.
* Discounts on private health insurance, retail, restaurants, and more.
* Monthly rostered days off (a long weekend or short week every month).
* Hybrid working arrangements including work from home days.