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Business solution analyst

Melbourne
Danone
Posted: 11 February
Offer description

About The Job

IT/OT Engineer / Business Solution Analyst – Manufacturing

Kiewa | Permanent | On‑site / Hybrid (as required)

Join Danone, a global leader in health‑focused food and nutrition
Enable digital transformation across manufacturing through IT/OT convergence
Competitive salary, strong benefits, and career development opportunities

About The Role

Danone is seeking a technically strong and business‑focused IT/OT Engineer / Business Solution Analyst – Manufacturing to join our Operations Digital Transformation team based at our Kiewa manufacturing site.

This is a critical on‑site role where you will ensure the continuity, performance, and evolution of IT and Operational Technology (OT) systems, supporting manufacturing operations and driving efficiency, resilience, and continuous improvement.

Reporting to the OT Manager – ANZ, you will partner closely with Manufacturing, Supply Chain, Quality, HR, and regional IT teams to support existing systems, resolve issues, train users, and design practical digital solutions aligned with Danone standards and best practice.

Key Responsibilities

IT/OT Systems Support & Operations

Provide on‑site IT/OT support to ensure manufacturing systems operate efficiently
Support end users through troubleshooting, training, and system guidance
Ensure continuity of digital solutions and adherence to best practices

IT/OT Convergence & Digital Transformation

Collaborate with IT and OT teams to support secure, resilient converged systems
Analyse current IT and OT environments and identify improvement opportunities
Support SAP systems and identify efficiency gains across manufacturing processes

Process Improvement & Solution Design

Analyse and map business processes and IT infrastructure
Design and implement technical solutions to support integration and standardisation
Identify continuous improvement initiatives that add value to the business

Stakeholder Collaboration

Work closely with Manufacturing, Supply Chain, Quality, HR, and regional IT teams
Liaise with software vendors and external partners as required
Ensure alignment with Danone global and regional IT standards

Documentation & Governance

Create and maintain system documentation, architecture diagrams, and user guides
Ensure systems and processes are documented, followed, and compliant

About you

About You

You are a hands‑on IT/OT professional who enjoys working close to operations and solving real business problems. You are comfortable balancing technical depth with practical delivery and thrive in fast‑paced manufacturing environments.

You bring a continuous improvement mindset, strong stakeholder engagement skills, and the ability to adapt to change while maintaining system stability.

Ideally, you will have

Bachelor's degree in Software, Electronic, Network Engineering, or related field
4+ years' experience in IT/OT roles within an industrial or FMCG environment
Experience supporting manufacturing or dairy operations (highly regarded)
Strong knowledge of IT/OT systems, networks, and infrastructure
Experience with SAP and industrial systems
Exposure to technologies such as LAN/Wi‑Fi, Cisco, Fortinet, SCADA, PLCs, HMIs
Strong communication skills and the ability to work cross‑functionally

About us

WE OFFER

We truly value our Danoners and strive to make their experience exceptional by creating a positive and fulfilling environment for everyone. Our unique benefits are designed to enhance lives and provide genuine value.

A high-performing, collaborative team culture
Thank Danone it's Friday 3pm finishes every Friday
Diverse and inclusive work environment
Personalised learning opportunities to set you up for success
Competitive Total Reward package including
Health, Life and salary continuance insurance
26 weeks gender-neutral paid parental leave
Employee Share Subscription Plan after 12 months of service
Performance-related incentives and annual reviews
How To Apply

If this opportunity resonates with you and you're eager to shape and define this role, then go ahead and seize the moment. Click on the APPLY button and share your resume with us.

About Us

At Danone, we aim to inspire healthier and more sustainable eating and drinking practices, in line with our Vision – Danone, One Planet. One Health. We operate across four business lines Essential Dairy and Plant-Based Products, Waters, Early Life Nutrition, and Medical Nutrition. Our headquarters is in France, we have offices in 55 countries and our products are sold in over 120 markets. We are proud owners of some of the best-known brands worldwide including YoPro, Activia, Aptamil, and Karicare.

Danone ANZ focuses on dairy and specialized nutrition products for infants and adults and is proud to be awarded the Great Place to Work accreditation winner for ANZ in 2024 and 2025.

Diversity, Equity and Inclusion (DEI)

We proudly affirm that we are an Equal Employment Opportunity employer, and our ambition is to foster an INCLUSIVE & DIVERSE workplace where all Danoners can bring their uniqueness to contribute to business results. Our commitment to DEI ensures that all qualified individuals receive fair consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, and disability at our company.

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