Field Service Resource Manager - Australia
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We are seeking an experienced and dynamic Regional Field Service Manager to lead and manage field service operations in Australia and support the Asia Pacific Region for our compressor business. This includes normal Service activities, Modification and Upgrades, and New compressor installations. The successful candidate will be based in Australia and will bring a strong technical background in compressors & compressor operations, excellent leadership capabilities, and a customer-focused mindset to drive operational excellence and Field Service growth in the region.
How You’ll Make An Impact
- Oversee and manage all field service activities across Australia, including installation, commissioning, maintenance, and troubleshooting of compressor installations.
- Lead and support a regional team of field service engineers.
- Ensure service quality, customer satisfaction, and compliance with safety and regulatory standards.
- Develop and execute service strategies to improve performance, customer loyalty, and revenue.
- Coordinate with regional sales and operations teams to align and forecast field activities with broader business goals.
- Build strong relationships with customers, partners, and internal stakeholders to identify service opportunities and provide technical support.
- Monitor and report on service KPIs, team performance, and regional service trends.
- Drive continuous improvement and training initiatives for the service team.
What You Bring
- Bachelor's degree in engineering or technology, business administration, or a related field.
- Relevant experience in service businesses (field service, repair operations, customer technical support) or equivalent.
- Possesses and demonstrates a high degree of tact and professionalism and being capable of interacting with management peers, shop personnel and clients.
- Strategic problem solver with the ability to translate business goals into actionable operational initiatives.
- Strong analytical skills with the ability to assess training needs, evaluate current process and procedural effectiveness, and drive data-driven decision-making.
- Solid understanding of turbo & reciprocating machinery principles, operations, and maintenance practices.
- Ability to manage multiple assignments and establish priorities.
- High attention to detail, strong organizational skills, ability to work under time constraints, good people skills, and a high degree of initiative.
- Travel, as required both regionally and internationally, between 10% and 25%.
- Fluent in English.
About The Team
Our Transformation of Industry division is decarbonizing the industrial sector. Increasing electrification and efficiency are key and demand for green H2 and derivative fuels will rise. We enable decarbonization of the industrial sector and the transition to sustainable processes, building on a strong industrial customer base, a global network, diverse technologies, and integrated execution capabilities.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world\'s electricity generation.
Our team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy:
Rewards/Benefits
- Opportunities to work across different locations
- Opportunities to lead a team
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📌 Field Service Resource Manager - Australia
🏢 Siemens Energy
📍 Adelaide