$35.00ph + super | Casual position with full time hours | 37.5 hours per week
- 5 days a week between Monday and Sunday between 8:00am - 6:00pm | Fixed roster
- Location is a 1 minute walk from North Sydney Station | Full training provided
There is nothing more stressful than having to plan a funeral, and when that happens you want the process to be as quick, easy, and stress free as possible.
Our client is a global, privately listed business that has been helping families all over Australia navigate this tricky time with care and understanding.
We are now looking for 5 Customer Care Consultants to join their team on an initial 3 month contract, with a possibility to extend or join permanently thereafter.
As a Customer Care Consultant, you will be the first point of contact for inbound enquiries for their more than 400 funeral homes. You will be there to help ease the stress and pressure of planning a funeral for the customer and to offer a listening ear.
To put it simply, we need people who care about people.
**About the position**:
- The shift hours are between Monday - Sunday from 8:00am till 6:00pm
- This is full time hours and when creating your roster there can be some flexibility with days or hours worked
- North Sydney location at their head office (1 minute walk from North Sydney station)
- 2 weeks training provided on systems and products (Training is Monday - Friday 9:00am - 5:00pm)
- $35.00ph + Super + Loading
- The potential for full time employment or extension
- Open to working holiday visas
**What we are looking for**:
- Someone who is friendly, loves people, and is empathetic
- Experience in a Call Centre would be great, but any previous Reception or Customer Service role would be great
- Exceptional communication skills, both verbal and written
- Experience with MS Suite
- High attention to detail
If this sound like you, we would love to hear from you