SAP WMS Operations Super User
A national role based in the head office in St Kilda Road, Melbourne. Intermittent travel is required to sites in NSW, QLD & WA.
This is a newly created position to support significant growth within the Healthcare division. The opportunity is exciting as an experienced SAP WMS Operations Super User will be responsible for providing support to end users within the SAP system and acting as a bridge between technical teams and regular users by troubleshooting issues, testing new functionalities, documenting business processes, and identifying training needs related to the SAP system. Most importantly having a deep understanding of both the SAP software and business operations.
* Answering questions, resolving basic system errors, and guiding users on how to navigate the SAP system effectively.
* MAPPING OUT EXISTING BUSINESS PROCESSES WITHIN THE SAP SYSTEM TO ENSURE ACCURATE DATA ENTRY AND SYSTEM USAGE.
* Gathering requirements from client and business operations, for new projects, system functionality and reporting needs. Communicating user needs and feedback to the IT team to improve system functionality and address pain points.
* Assisting in the implementation of new SAP features and processes, ensuring smooth transition for users.
* Collaborate with wider Toll Healthcare team, to provide solutions for customer bids as Subject Matter Expert
* Onboarding of new customers on SAP platform as Subject Matter Expert, managing data conversion and set up.
About You
To be successful in this role, you will need:
* In-depth knowledge of SAP modules relevant to their business area, especially Extended Warehouse Management, Sales and Distribution, FICO
* Warehouse Management, Supply Chain Management, Logistics, Sales and Operations Planning/ Integrated Business Planning experience
* Strong understanding of business processes and workflows in SAP environment – Warehouse Management Processes, Inventory Management, Order to Cash, Procure to Pay,
* Implementation of large scale Tier1 ERP/ WMS as a Process Owner, Subject Matter Expert
* Problem-solving and analytical skills, Lean and Six Sigma
* Project Management – understanding of PM methodologies
What moves you?
We are a company that delivers what matters. From food, fuel, medicine, and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity to be curious, ask the right questions, and build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
We value a diverse, inclusive, and authentic workplace. If you're interested in this role but your past experience doesn't align perfectly, then please talk to us – you may be just the right candidate for this or other roles we have coming up.