Human Resources Business Partner | Rottnest Express
Be a part of sharing special places and shaping lasting memories with Australia's leading experiential tourism business.
About Us
Rottnest Express is part of the Journey Beyond Group and is the leading operator of marine transfers to and from the stunning Rottnest Island. In addition to ferry services, Rottnest Express specialises in extended stay and day tour packages (both inbound and domestic), as well as expertly curated adventure tours providing unforgettable experiences in and around the Island.
About Journey Beyond
Australia's leading experiential tourism group, Journey Beyond, is privileged to operate 19 brands spanning the country, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, The Paspaley Pearl Farm Tour, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys: The Telegraph Station in Alice Springs and Monarto Safari Resort.
Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.
About You
To thrive in this role, you will bring experience from a Hospitality and/ or Tourism HR environment, with a strong service-oriented mindset. Your background should reflect a commitment to delivering support and solutions that enhance the employee experience. Tertiary qualifications in Human Resources will complement your practical expertise.
You will demonstrate a passion for continuous learning and professional growth—both for yourself and for others. Your ability to manage fast-paced, day-to-day HR operations with a passion for Tourism, while prioritizing initiatives that build capability and engagement will set you apart.
In addition to your professional experience, you will possess the following skills and attributes:
A collaborative, service-focused approach that fosters teamwork and builds exceptional relationships
Strong people focused leadership that inspires and develops people
Sound judgment and discretion, ensuring HR practices empower and protect the organisation
A proactive mindset with energy, flexibility, and attention to detail
Exceptional communication and organisational skills
Your enthusiasm for creating a culture of growth and your ability to align HR delivery with service excellence will make you an invaluable partner in shaping our people experience.
About The Role
We are seeking a positive HR Business Partner to support our team; this HR role will work across all aspects of operational HR, demonstrating visible leadership within the operation. You will be responsible for providing HR guidance and technical advice, whilst cultivating a strong employment culture in alignment to our values.
As the HR Business Partner, you will drive recruitment, onboarding and training, employee engagement, compliance and performance management systems and have accountability for delivering key projects that meet established HR KPI's.
You will be supported by a HR Advisor and form part of a broader HR Operations team across Journey Beyond.
Key responsibilities include:
Provide day-to-day HR advice and support to employees throughout the employment lifecycle.
Work with leaders and managing the day-to-day HR operations
Establish and nurture open, collaborative relationships with management, employees, and stakeholders.
Support the identification and delivery of actions in response to employee engagement surveys.
Collaboration and delivery of key projects for the benefit of our people
Partnering with talent acquisition for recruitment needs
Coaching and mentoring people leaders and stakeholder support
Employee relations, performance management, and learning and development
Respond efficiently to the critical everyday needs of the business.
What We Offer
Generous discounts on Journey Beyond travel and experiences
Study Assistance Policy
A career with opportunities for progression, transfers, and secondments
Employee Referral Policy
Parental Leave program
Purchased Leave policy
Employee Assistance Program
Discounts on Journey Beyond merchandise
Flexible working environment
50% off at the Café
50% off the bar on board vessels
How to Apply
Reporting to the General Manager, you will play a pivotal role in shaping a positive and forward-thinking employee experience that drives retention, development, and growth.
This role offers a fantastic opportunity for an HR professional looking to expand your skill set and make a meaningful impact within our organisation.
Apply now. Join us
Successful candidates are required to provide a current National Police Clearance.
A pre-employment medical may be required as part of the recruitment process.
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