Our client is a high-performing, full-service digital agency operating across Australia and internationally, delivering revenue growth and profit optimisation through full-stack digital marketing, creative, and technology solutions. With a strong focus on strategy, innovation, and AI-driven advancement, they are entering an exciting growth phase and expanding their Client Services team to support increasing demand and long-term client partnerships.
Key Responsibilities
* Develop and execute data-driven digital strategies across SEO, PPC, content and paid media
* Manage end-to-end client relationships including campaign reviews, reporting and renewals
* Identify growth opportunities including upselling and account expansion
* Oversee website projects, updates and digital initiatives
* Coordinate cross-functional teams across creative, marketing and technology
* Proactively manage scope, timelines and profitability of client accounts
* Prepare post-campaign reports with actionable insights
* Contribute to short and long-form copywriting where required
Desired Skills and Attributes
* Proven experience in digital account management within an agency environment
* Strong commercial acumen with a focus on profitability and client growth
* Hands-on experience with Google Ads, Meta Business Manager, Google Analytics and WordPress
* Solid understanding of digital strategy across SEO, GEO, PPC and content
* Excellent written and verbal communication skills
* Ability to manage multiple stakeholders and competing priorities
* Collaborative, team-first mindset with high performance standards
* Passionate, humble and client‐centric approach
Why Join?
Join a values-driven agency that blends performance with culture, offering a genuine work‐life balance through a 35‐hour work week and hybrid flexibility.
With uncapped bonus potential, structured career progression, and a strong investment in AI adoption and future‐focused innovation, this is an opportunity to grow your career in a business that actively supports your development.
You'll be part of a transparent, high-performing team that prioritises collaboration, continuous improvement and long‐term client success — all within a supportive and energised environment.
* Hybrid flexibility, 35‐hour week
* Uncapped bonus structure
* Strong growth and AI focus
Digital Strategy, SEO, PPC, Google Ads, Meta Business Manager, Google Analytics, WordPress, Account Management, Client Services, Copywriting
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