Join Our Team at The Queens Hotel Gladstone
Where Service Meets Sophistication
About the Role
The Queens Hotel Gladstone is seeking enthusiastic, experienced, and customer-focused individuals to join our vibrant team. This casual position offers the opportunity to work across multiple departments — including our Restaurant, Beverage & Sports Bar, and Gaming operations — in a fast-paced, premium hospitality environment.
We are a customer-first venue, proud to offer an exclusive loyalty program that rewards our members — and we want staff who are just as passionate about delivering unforgettable experiences.
What You'll Be Doing
* Providing high-quality food, beverage, and gaming service to guests
* Creating a friendly, welcoming atmosphere in all areas of the hotel
* Maintaining a clean, safe, and well-presented environment across the bar, housekeeping, and gaming spaces
* Assisting with inventory and stock control
* Complying with all health, safety, and licensing standards
* Working collaboratively to support your team and enhance the guest experience
What We're Looking For
* RSA & RSG certification is essential
* Previous experience in a hospitality, bar, gaming or customer service role
* Strong communication and interpersonal skills
* Passion for providing premium-level service
* Ability to thrive under pressure in a busy, fast-paced venue
* Flexibility to work nights, weekends, and public holidays
* A strong team ethic with the initiative to work independently when needed
What We Offer
* A role in one of Gladstone's leading hospitality venues
* A supportive and inclusive team culture
* Competitive hourly rates
* Access to career progression and training opportunities
* Staff perks and engagement with our exclusive loyalty program
* A chance to work in a modern venue with dynamic events and entertainment
If you're passionate about hospitality, take pride in your service, and love being part of a fast-moving team, we'd love to hear from you.
Apply now and bring your energy to The Queens Hotel Gladstone.