Primary Location NSW - Parramatta Job Description Summary Supporting Servicestream's Optus Rollout in looking after performance management, monitoring, analysing, and optimizing the performance of client’s 4G and 5G radio access networks, ensuring superior customer experience, network reliability About the Role Location: Parramatta or Chatswood, NSW, Australia Reporting to: Program Manager RIC ServiceStream is seeking an experienced RF Performance Engineer to support the delivery of large-scale mobile network upgrade and rollout programs. This role plays a critical part in end-to-end RF performance assurance, post-integration optimisation, and ensuring network quality meets SLA and customer acceptance standards. You will work across multi-vendor RAN environments, collaborating closely with internal delivery teams, optimisation engineers, vendors, and the client to achieve RFI–RFS milestones, performance targets, and regulatory compliance. Key Responsibilities Own RF performance assurance activities across the project lifecycle, from logbook creation and PTW through to post-integration KPI monitoring and final site acceptance Coordinate and schedule RF performance and optimisation activities in line with project delivery forecasts Monitor and optimise RAN KPIs to ensure network performance, quality, and customer SLAs are consistently met Oversee post-upgrade performance, ensuring RFI–RFS gaps are maintained within forecast targets Supervise and mentor RF optimisation engineers, providing technical guidance on diagnostics, root cause analysis, and resolution Review and implement Methods of Procedure (MOPs) and new network features in line with customer (Optus) strategy and baselines Prepare scripts, plans, and optimisation tools to support feature rollout and complex configuration changes Ensure EME and ACMA compliance prior to declaring sites in service Manage HOP submissions and ensure all technical and regulatory requirements are satisfied Produce performance reports, dashboards, and presentations for customers and internal stakeholders Act as a key technical interface with the client, vendors, and internal teams on RF performance matters Skills & Experience 2 years’ experience in RF performance assurance, optimisation, or RF planning Hands-on experience with Huawei, Ericsson, and Nokia RAN environments Strong understanding of multi-vendor OSS platforms Proven capability in analysing large performance datasets and driving optimisation outcomes In-depth knowledge of RAN KPIs, troubleshooting workflows, and optimisation levers Experience working within mobile network upgrade or rollout projects Knowledge of EME and ACMA regulatory compliance requirements Proficiency in report automation and tool development using Excel VBA, Python, SQL, or similar Strong communication and stakeholder management skills, with experience engaging directly with customers High attention to safety, quality, and delivery discipline Why Join ServiceStream? Work on major tier-one carrier network programs Exposure to leading-edge RAN technologies and features Collaborative, safety-first culture aligned to Incident & Injury Free principles Opportunity to influence RF performance outcomes at scale Career development within a growing telecommunications delivery business Department Engineering How to Apply If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.