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Senior network engineer

Sydney
NSW Department of Customer Service
Network Engineer
Posted: 27 November
Offer description

Senior Network Engineer

Salary range: $129,464 - $142,665 + super

Duration: Ongoing

Location: Hybrid, with requirement to attend Sydney McKell office Tuesday and Thursday each week

About the team

The role sits within Transmission Engineering in the Digital Technology and Innovation Unit of NSW Telco Authority.

You will be joining a friendly, fast-paced, dynamic and diverse team of 8 who are passionate about keeping people and places safe.

We are an inclusive employer that fully supports flexible working and values our people for their diverse ideas, backgrounds and skills. We are committed to building a workplace that reflects the community we serve and welcome applications from everyone.

You must be able to obtain a minimum Baseline Security clearance within six months to work with sensitive government and critical communications information systems.

Your responsibilities will include

* Leading the design and architecture of secure, scalable IP/MPLS-TE/SR-TE backhaul networks for the NSW Telco Authority's Public Safety Network
* Applying advanced protocols (OSPF, IS-IS, BGP, RSVP-TE, Segment Routing, MPLS VPNs, QoS, ITU-T Y.1731) to optimise network performance and reliability
* Providing strategic advice on the evolution of WAN and LAN backhaul technologies, supporting future-ready network infrastructure
* Developing and maintaining network documentation, standards, and technical guidelines
* Supporting the development of Ethernet Microwave mobile backhaul networks for current and future services
* Maintaining accurate network diagrams and documentation through regular audits and updates
* Managing stakeholder expectations, prioritising workloads, and ensuring timely issue resolution

For more information on the role and its accountabilities, click here to view the role description.

To be successful in this role you will demonstrate

* Essential Security Clearance: Ability to obtain a minimum Baseline Security clearance within six months to work with sensitive government and critical communications information
* Relevant Qualifications & Experience: You hold relevant certifications and experience in IP/MPLS networking, IT, or telecommunications backhaul
* Project Management: You're skilled in managing multiple projects within tight timeframes and shifting priorities
* Relationship Management: You maintain strong stakeholder relationships and understand NSW government operations in a dynamic environment
* Proven Experience in Briefs and Research: You have experience preparing briefs, conducting research, and providing clear, analytical advice
* Advanced Technical Expertise: You bring expertise in IP, MPLS, Segment Routing, Traffic Engineering, QoS, SDWAN, Ethernet, and network security
* Telecommunications Experience: You understand end-to-end delivery of telecommunications services, including configuration, installation, commissioning, and integration across optical, microwave, satellite, and carrier networks

The following skills are not required but will set you apart from the crowd

* Experience with P25 Mobile Networks and LTE EPC core elements

* Familiarity with Nokia routers and Nokia Service Platforms

About NSW Telco Authority (NSWTA)

We provide mission-critical communications to emergency services, essential services and government agencies to keep people and places safe and connected across NSW.

We are responsible for the Public Safety Network (PSN), which provides frontline responders with a dedicated radio communications platform.

We provide mission-critical and operational communications to Emergency Services Organisations, essential services, government agencies and local councils.

We work with emergency services and commercial carriers to protect telecommunications assets during emergencies and natural disasters.

We are a connectivity leader for NSW Government: coordinating and align all-of-government connectivity programs and priorities to deliver improved connectivity for communities, businesses, government and emergency services.

We are responsible for delivering critical communications services to Emergency Services Organisations (ESOs), essential services and government agencies; the five core ESOs are NSW Police Force, Fire and Rescue NSW, NSW Rural Fire Service, NSW State Emergency Service and NSW Ambulance.

Essential services keep the state running and include utilities, transport and specialist agencies (similar to ESOs but in a niche area).

We are a NSW Government Statutory Authority, and independent agency in the Department of Customer Service portfolio.

NSWTA is proud of our customer-centric, people-first culture and it is key to the success of our fast-moving, high-performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability.

We promote flexibility and we will consider part time, job share and other flexible arrangements.

We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people. We're also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector.

For more information, go to NSW Telco Authority

Salary Grade 9/10, with the base salary for this role starting at 129,464 base plus superannuation

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 9:59am, Monday 17th November 2025

Careers at Department of Customer Service

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

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