Job Title
We are seeking a Parts Coordinator to join our team.
About the Role
This is a permanent, full-time role where you will provide high-level service to customers managing parts queries, requests, and quotes efficiently.
* Review CAT resourcing for confirmation of correct part numbers to complete orders.
* Manage an efficient phone service answering all calls professionally and effectively.
* Perform administrative and cash management practices including receipting payments.
* Respond promptly to customer order status requests communicating lead times effectively.
* Identify opportunities to up-sell parts consumables fluids tools accessories and novelties.
Why this Role?
As a successful candidate you will have access to competitive hourly rates competency-based pay increases attractive area allowances employee discounts rewards and incentive programs income protection insurance and more.
* A competitive hourly rate and competency-based pay increases.
* Attractive area allowance.
* Employee discounts rewards and incentive programs.
* Income protection insurance.
* Programs and utilities supporting your physical mental and financial health.
* Opportunities for training mentorship and career development.
About You
To be successful in this role you will need:
* Knowledge of CAT and related products parts and services.
* Forklift license.
* Excellent customer service and interpersonal skills.
* Intermediate computer skills.
* Good time management skills and ability to work autonomously.
* Self-motivation and understanding of business systems.