Job Title:
Customer Service Representative
We are seeking an exceptional customer service representative to join our team. As a key member of our in-store team, you will be responsible for delivering outstanding service and guiding customers through the sales process.
Main Responsibilities:
* Provide top-notch customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
* Identify products and services that meet customers' needs and provide solutions to enhance their experience.
* Build relationships with customers, developing customized solutions that meet their unique requirements.
* Stay up-to-date with new technologies and products, applying this knowledge to drive sales and customer satisfaction.
Requirements:
* Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
* Aptitude to develop creative solutions that meet customers' needs, driving sales and revenue growth.
* Ability to work in a fast-paced environment, meeting targets and deadlines while maintaining a positive attitude.
* Previous experience in a customer-facing role is essential.
Benefits:
* A 30% discount on company services.
* Exclusive discounts and offers across various brands and partners.
* Inclusive parental leave options and flexible working arrangements.
* Access to extensive training programs and career development opportunities.
* Monthly performance rewards and recognition programs.