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Lead day-to-day IT operations, infrastructure, and service delivery
Ensure reliable, secure, and efficient technology for internal and community services
Drive operational excellence and support Council’s digital transformation agenda
Mornington Peninsula Shire is Victoria's premier destination municipality, celebrated for its vibrant townships, thriving agriculture, world-class landscapes, iconic tourist regions, and internationally significant conservation areas within a vital Green Wedge. As the state’s fifth largest Local Government Area, the Shire delivers more than 100 essential services to a diverse and growing community of 170,000 residents. These services encompass infrastructure, community wellbeing, environmental stewardship, and cultural initiatives, all supporting prosperity and liveability across the region. Home to one of Australia’s most dynamic tourism industries, the Mornington Peninsula attracts over 8 million visitors each year, generates $9.5 billion in economic output and sustains more than 62,000 jobs, underpinning its role as a cornerstone of Victoria’s visitor economy.
To ensure it continues to meet the needs of its community and capitalise on future opportunities, the Shire is embarking on a new organisational structure designed to modernise service delivery, strengthen leadership, and enhance collaboration across all functions. This is an exciting period of change and renewal, and the Council is seeking candidates who thrive in dynamic environments, bring fresh ideas, and are committed to driving transformation. Successful leaders will embrace innovation, adaptability, and continuous improvement, ensuring the organisation remains responsive, future-focused and equipped to deliver outstanding outcomes for its residents, businesses, and visitors.
Reporting to the Manager Information Technology, the Head of IT Operations will lead the day-to-day delivery and optimisation of Council’s technology services and infrastructure. You will ensure the availability, reliability and security of core systems that underpin both internal operations and community-facing services. With responsibility for networks, applications and service desk, you will drive operational excellence and service improvement, while supporting the organisation’s broader digital transformation agenda. A key focus will be ensuring that technology operations are efficient, resilient and aligned to the needs of a diverse and growing organisation.
The successful candidate will be an experienced IT operations leader with a proven track record of managing complex technology environments. You will bring strong expertise in IT service delivery, infrastructure management and cyber security, along with the ability to manage competing priorities in a fast-paced environment. Collaborative and pragmatic in your approach, you will build strong relationships across Council, vendors and external partners to ensure technology solutions are customer-focused and outcomes-driven. With strong leadership skills, you will mentor and develop your team, embedding a culture of accountability, service excellence and continuous improvement that enables the Mornington Peninsula Shire to deliver effectively for its workforce and community.
To view more information about the opportunities at Mornington Peninsula Council please view the microsite linked here: https://www.davidsonwp.com/mornington-peninsula-shire.
To apply, please click ‘apply now’ and upload your CV and Cover Letter. For any questions not outlined in the PD and for a confidential discussion, please contact Alannah O’Carroll on 0426691205 .
Davidson acknowledges the Traditional Custodians of the lands on which we work and live. We are also committed to equal opportunity and strive to promote diversity, inclusion, belonging, flexibility, and accessibility in all that we do.
Should you require assistance in your interactions with us or through a recruitment process, please let us know so we can provide adjustments for you.
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