CSE Crosscom is a leading supplier and integrator of two-way radio and telecommunications products, infrastructure & services. We work with major industrial, government, transport, mining, resources, and utilities across Australia and New Zealand.
We design, supply and install telecommunications solutions to help our clients keep their workforce safe and manage their most critical assets. CSE Crosscom is part of the CSE Global Group of Companies, operating in over 20 countries and listed on the Singapore Stock Exchange.
About the Role
An exciting opportunity has become available for a motivated and customer-focused Rentals Account Manager to join our Port Melbourne team.
Reporting to the Regional Sales Manager, this role is responsible for driving growth within the short-term rental market by sourcing new business opportunities, managing customer accounts, and delivering tailored communications and two-way radio solutions to clients across Victoria.
This position suits someone who thrives in a fast-paced environment, enjoys building strong client relationships, and is passionate about delivering outstanding customer outcomes.
Key responsibilities
* Develop and grow the two-way radio and telecommunications rental business across Victoria
* Identify and secure new business opportunities within targeted industries and markets
* Build strong relationships with customers and key stakeholders across multiple levels of client organisations
* Understand customer requirements and provide tailored rental solutions and service offerings
* Prepare accurate and timely quotations aligned with customer expectations
* Manage the sales process from initial enquiry through to successful close
* Ensure high levels of customer satisfaction and repeat business through proactive follow-up and account management
* Collaborate closely with operational, administrative, and technical teams to deliver seamless customer outcomes
* Support resolution of customer issues and contribute to continuous improvement initiatives
To be successful in this role, you will have
* Previous experience in a sales or account management role
* Strong business development and relationship management skills
* Excellent communication and negotiation abilities
* A proactive and results-driven approach
* The ability to work collaboratively across multiple teams
* Strong organisational and time management skills
* Experience within telecommunications, two-way radio, rentals, or managed services environments will be highly regarded
* A bachelor's degree or equivalent experience preferred
What we offer
* Competitive salary package including company vehicle allowance
* Career development opportunities within a growing global organisation
* Supportive and collaborative team culture
* Exposure to a diverse range of industries and customers
We are proud to be an equal opportunities employer; we celebrate diversity and are committed to providing a motivating and rewarding working environment. We seek to recruit, develop, and retain the most talented people in our industry.
Whilst we do try to respond to everybody, please note that due to the large number of applications received, only shortlisted applicants who meet the specific criteria may be contacted.
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