Healthcare Liaison Role
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This role offers a unique opportunity to make a positive impact in the lives of patients and families. As a Healthcare Liaison Officer, you will be responsible for providing support and advocacy services to consumers and carers.
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* Conduct patient liaison and advocacy service to assist consumers and carers to provide feedback, access hospital services and resolve complaints.
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* Provide education and training in patient liaison, feedback management, and patient rights and responsibilities.
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The team works across both sites at Fiona Stanley Hospital and Fremantle Hospital, delivering high-quality healthcare services to the community. The hospitals offer a range of health services, including maternity, paediatric and neonatal services, and specialized services such as heart and lung transplantations and hyperbaric medicine.
The successful applicant will have excellent communication and interpersonal skills, with the ability to work effectively with patients, families, and healthcare professionals. They will also possess strong problem-solving and analytical skills, with the ability to navigate complex situations and develop creative solutions.
If you are passionate about delivering exceptional patient care and have a commitment to quality and safety, we encourage you to apply for this rewarding opportunity.