Contact person: Kristen Clark
Email:
Employment Type: Permanent Part Time
Hours per fortnight: 64
Job Category: Administration - Customer Service
Req Id: 7809
* Enhance your career with Victoria's largest regional Health Service
* Be an integral part of a team of enthusiastic and busy health professionals
* Enjoy a role that will be varied, challenging and rewarding
About The Role
The Administration Officer is responsible for the delivery of consumer-focused administrative support that ensures equity of access throughout the patients Journey within Surgical Specialist clinics.
Key Responsibilities
* Deliver professional reception and customer service to patients, staff, and visitors
* Manage appointments and referrals via iPM, including scheduling, updates, and rebookings
* Handle phone enquiries, directing calls and recording accurate messages
* Liaise with patients, carers, and internal/external providers to support care coordination
* Maintain accurate patient records and provide administrative support in line with policies
What We're Looking For
* Excellent written and verbal communication with strong interpersonal and customer service skills
* Proficient in computer systems and adaptable to health technologies and informatics
* Positive, motivated team player who contributes to a collaborative learning environment
* Flexible and adaptable, with the ability to manage varied clerical duties and work rostered shifts
Position Description
Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.
Barwon Health Staff Benefits
* Excellent working conditions and a strong sense of job satisfaction
* A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program
* Extensive professional development opportunities
* Attractive salary packaging benefits
o Living expenses capped at $9,010
o Meals and entertainment capped at $2,650
Diversity and Inclusion
Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.
Child Safety
We are strongly committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government's Child Safe Standards: About Child Safe Standards | Victorian Government (www.vic.gov.au).
All Appointments Are Subject To
* Satisfactory Police Record Check
* Immunisation Status Clearance
* Working with Children Check (if applicable)
To apply
To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description. Please note: We do not accept resumes via email.
Application closing date
12th, April 2026
Internal Applicants
If you are currently employed at Barwon Health, please ensure you sign in via the employee login on the external careers page or access the careers cage through One Point (intranet) before applying. Shortlisting may commence prior to the closing date - early applications are encouraged.
Recruitment
Barwon Health does not accept unsolicited resumes from recruitment agencies. Candidates must apply directly through the official recruitment portal.
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