Retail Shop Manager Role
Lead a team of retail staff in an artisanal bakery environment, delivering exceptional customer experiences daily.
Maintain high standards of cleanliness, food safety, and presentation, ensuring accurate stock levels and effective communication between teams.
* Team Leadership:
o Train, mentor, and support staff to ensure consistent service and product knowledge.
o Conduct ongoing training to keep the team aligned and confident.
* Operational Excellence:
o Oversee daily shop operations, ensuring procedures are followed and updated as needed.
o Maintain high standards of cleanliness, food safety, and presentation.
* Stock Management:
o Review and manage stock and supplies proactively.
o Collaborate with the bakery production team to ensure product quality and availability.
* Customer Experience:
o Deliver warm and attentive service.
* Community Collaboration:
o Seek collaboration opportunities with local businesses and partners.
Achieve personal excellence in a busy environment, maintaining strong relationships with stakeholders.