Project ManagerClient - Global ClientLocation - BrisbaneLong term opportunityOur client is a leading global business communication provider. They are looking for an experienced solid customer facing Project Manager to work with mission-critical customers ensuring they receive premium-level service.About the role -Our client is looking for a progressive, client-focused Project Manager responsible for managing end-to-end planning and delivery of projects. The ideal candidate will drive a high-performance culture into all the resources and be responsible for the overall delivery. The role also involves interacting with 3rd party suppliers with a focus on the agreement, planning, and quality.Key ResponsibilitiesAct as a customer champion. Establish customer needs, use operational and technical expertise to deliver brilliant experiences by resolving customer issues and ensuring quality and timeliness.Understand the customer business context and the impacts the project has on successful business outcomes.Accountable for leading the end-to-end planning and delivery of medium-sized projects that represent significant benefit and/or risk to our customers throughout the lifecycle.Build and maintain strong and proactive customer service relationships across 'owned' contracts for project delivery.Provide support and mentoring to Project Management Professionals assigned to the project to upskill knowledge and experience.Manage escalations and work allocation, coordinate and manage work packages of Project Management Professionals.Skills & ExperienceSolid years of project management experience within networking/infrastructure projects is a must.Relevant Project/Programme Management Certification - Prince2, APMP, ITIL qualification, Risk Management Qualification, or Six Sigma.Prior experience working with global enterprise customers and clients managing end-to-end project delivery.Significant experience of leading and delivering complex projects, requiring management of varying timeframes.High degree of business, customer management, and commercial acumen.Understanding and experience of ITIL Functions.Experience in delivering Cisco ISE and Cisco Networking projects/infrastructure projects.Experience with Cloud, AWS, and Azure projects.Solid stakeholder management skills with the ability to connect with stakeholders and be seen as a Collaborative Partner, Solution Focused Achiever, Customer Champion, and Team Coach.Strong written and verbal communication skills.If you are interested, click on the APPLY NOW button and send through an updated copy of your CV immediately.
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