What your day could look like
As an Enquiries Officer - Night Shift, you'll play an important role in supporting safe, timely patient care during overnight hours. From ensuring essential information is available when clinicians need it most, to responding confidently to urgent requests, your work helps keep the hospital running smoothly while the community sleeps. You'll operate with trust and independence, knowing your contribution makes a real difference to patient journeys.
Every day, you'll contribute by:
Ensuring patient information is accurately prepared, tracked and available to support timely clinical decisions
Responding to urgent and routine enquiries with sound judgement, balancing priorities in a fast-paced environment
Maintaining confidentiality and care when handling sensitive information across clinical areas
Supporting seamless overnight operations by providing reliable administrative support with minimal supervision.
Let's talk about you!
You're someone who brings focus, care and accountability to everything you do. You're comfortable working independently overnight, take pride in accuracy, and understand that small details can have a big impact on patient outcomes. You act with integrity, show compassion in every interaction, and approach challenges with quiet confidence and courage. You'll feel proud knowing your work supports clinicians and patients when they need it most.
Here's what will help you thrive in this role:
Experience in administrative or records-based work where accuracy and confidentiality are essential
Confidence using computer systems and basic office applications
Strong communication skills and a calm, respectful approach to enquiries
The ability to prioritise competing requests and make sound decisions independently
You'll stand out from the crowd if you have experience in healthcare, after-hours environments, or familiarity with medical terminology.
Most importantly, you'll share our commitment to compassion, integrity, dignity, innovation and courage, helping deliver safe, respectful care across our region, every night.
Why Join Darling Downs Health?
At Darling Downs Health, we care for over 300,000 people across our expansive region. No matter where you live in our region, from Taroom in the north to Texas in the south, our purpose is to ensure accessible and sustainable care. It's complex, challenging work that makes a real difference - and the career possibilities are endless.
Whether you're a doctor, nurse, allied health professional, facilities team member, or administrator, you'll see your impact firsthand. Here, you'll find opportunities that simply don't exist elsewhere: the chance to lead initiatives, develop specialties, and embrace responsibilities that would take years to access in larger health services.
Darling Downs Health is where you can step up sooner, grow faster, and help shape the future of care across our region.
Your career at Darling Downs Health also comes with meaningful rewards:
Maximise your take-home pay with salary packaging and generous leave entitlements
Enjoy flexible work arrangements that support balance and variety
Access professional development funding, study leave and clear career pathways
Be part of a diverse and inclusive culture that values learning and collaboration.
Take care of your wellbeing with EAP access, private health insurance discounts and the Fitness Passport.
For a full list of benefits, visit: Darling Downs Health Benefits
Your future is here. Where are you?
If you're ready to make a meaningful impact and grow your career in a place that values people and purpose, we'd love to hear from you.
Click 'Apply Now' to submit your application and upload the requested documents.
Find out more about us!
Visit our careers site to learn more about working with Darling Downs Health:
www.health.qld.gov.au/darlingdowns
Work with Us | Toowoomba
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