Join Our Growing Tech Team – Client Success Specialist (IT & Telco)
Location: Loganholme, QLD | Type: Full-time | Salary: $60,000–$80,000 + perks
Are you passionate about technology and love helping clients succeed? At Databox Solutions, we're looking for a motivated and relationship-driven Client Success Specialist to join our high-performing Sales Team.
This is your chance to work with a fast-growing Australian tech company ranked #17 in the 2024 CRN Fast50, where your ideas and energy will make a real impact.
What You'll Be Doing
* Be the go-to contact for a portfolio of valued clients — building trust and delivering top-tier service.
* Make proactive outbound calls to strengthen relationships and uncover new opportunities.
* Manage contract renewals and identify upsell opportunities that genuinely benefit the client.
* Prepare and deliver quotes for a wide range of tech solutions:
* Hardware: phones, computers, printers, accessories
* Services: NBN, VoIP, managed IT, cybersecurity
* Support senior sales reps with quoting and follow-ups.
* Keep our CRM up to date with client interactions and insights.
* Contribute to marketing campaigns and client outreach initiatives.
What You Bring
* 2–3 years in account management, sales, or customer success — ideally in tech, IT, or telco.
* Strong communication and relationship-building skills.
* A proactive mindset and ability to juggle multiple priorities.
* Experience with quoting tools and CRMs is a bonus.
* Full Australian working rights.
Why You'll Love Working Here
* On-the-job training to help you thrive
* Discounted tech gear through our supplier network
* Free on-site parking
* Career growth in a fast-moving, future-focused company
* A collaborative, customer-first culture where your voice matters
Ready to grow your career with a company that's going places?
Apply now and help Australian businesses stay connected, secure, and ahead of the curve.
Job Type: Full-time
Pay: $60,000.00 – $80,000.00 per year
Benefits:
* Employee discount
* Professional development assistance
* Referral program
Work Location: In person