Position Details
Full-time, ongoing position at HEW Level 6. Penrith campus with flexible working arrangements. Salary: $97,693 – $104,713 per annum, plus 17% Super and Leave Loading.
Overview
Provide expert assistive technology advice and training to improve access for students and staff with disability.
You will provide expert advice, training, and coordinated support to ensure university-approved assistive technologies meet the identified requirements of students and staff with disability. Working closely with Disability Services and Information Technology and Digital Services, you will translate access needs into practical technology solutions that support study and work outcomes.
You will develop training modules and self-help resources for approved software, and deliver consultations, training and coaching to students and staff on the effective use of assistive technology. You will respond to requests to install and configure software for students or staff with disability, assess suitability of tools in consultation with Disability Advisors, and coordinate specialist assistance, equipment and technology through internal and external providers when required.
You will manage assistive technology assets, software licences and related records, evaluate the impact and effectiveness of technologies in use, and contribute to continuous improvement through reporting and stakeholder collaboration. In partnership with Disability Services, you will also oversee student access rooms in the Library, ensuring they provide safe, supportive study environments that meet diverse learning needs and support equitable access.
Success Criteria
* Training modules and self-help resources are developed and kept current for approved software.
* Students and staff receive timely, practical advice and training on assistive technologies.
* Assistive technology installations, assets and software licences are accurately managed.
* Assistive technology effectiveness is evaluated and informs service improvement.
* Student access rooms are maintained as safe, supportive spaces that meet diverse needs.
Qualifications
* Degree in IT, Social Sciences or related discipline, or equivalent extensive experience.
* Demonstrated experience delivering training and adapting programs for diverse users.
* Current knowledge of assistive technologies across a range of disabilities.
* Strong communication and stakeholder skills, including problem solving and conflict resolution.
* Proven ability to work autonomously, prioritise workload and contribute within a team.
Benefits
* Financial benefits: Access to staff-only products and offers with selected banking partners, salary sacrifice options for onsite parking, and novated motor vehicle leasing.
* Health and wellbeing support: Free Employee Assistance Program (EAP), complimentary annual flu vaccination, eligibility for Fitness Passport membership, and access to discounted private health cover.
* Onsite childcare: Long day care and early learning services operate at our Campbelltown, Hawkesbury, Parramatta, and Penrith campuses. Staff may be eligible for discounted fees and salary packaging, with places subject to centre capacity.
Equal Opportunity
We are committed to substantive equality as outlined in our Equal Opportunity Policy. We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds. For Reasonable Adjustments during the application process, please contact talentacquisitionteam@westernsydney.edu.au.
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