About Sonder
At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best — wherever they are. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals and, in critical situations, on-the-ground assistance to manage time-sensitive incidents. By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future and tangible bottom-line outcomes.
An Exciting Time to Join Sonder!
Since our founding in 2017, Sonder has grown rapidly, expanding across Australia, New Zealand, and the UK. Backed by leading venture capital firms, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale. Our impact and scale include 1,000,000+ members across multiple countries and 200+ team members with an extensive network of on-the-ground responders.
If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!
About the role
At the heart of our operation is our Response Network of Sonder Responders who provide in-person support to our members who need help, when they need it, in coordination with our Support Centre. Serving and former workers from within the identified industries are eligible to apply, with flexibility to enjoy your work-life balance around your on-call capacity.
Ideally based in or around:
You’ll be a part of the Sonder Responders Network employed in a casual capacity.
Sonder Responders work a flexible, 24-hour on-call roster, and this is an exciting opportunity to build and expand the network in Australia from the ground level. Your experience in decision-making, response, empathy, and a drive to help others will be essential to success. You will be free to nominate your hours of availability and will be remunerated for on-call availability and incident response.
You will also, when required, assist the Response Network Manager to:
- Conduct stakeholder engagement to support Sonder’s business and operational outputs
- Nurture partnership relations, engagement and training
- Provide input to operational procedures and network management
- Conduct emergency and non-emergency support responses as required to support the network of responders in your area
Who are we looking for?
We’re seeking experienced individuals from the military, law enforcement, mental health sector or emergency services industries who are passionate about providing assistance to people in need. We are looking for someone who is confident in their ability to assess a critical situation and determine, or recommend, the next steps. Empathy is essential.
You will have:
- Recent or current experience in Australia within emergency services, military and/or security-related work
- A strong network of contacts in the local area
- High level of self-awareness, motivation, and self-management
- Ability to set priorities, act on key issues and make quick decisions while displaying interpersonal sensitivity
- Ability to work a flexible, on-call roster
Check out our life page for more info —
Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC. If you have recently obtained these clearances, please indicate this in your application.
For enquiries, or to arrange a confidential conversation, please contact.
#J-18808-Ljbffr