Job Title: Sales Advisor
We are seeking a Sales Advisor to join our team. As a Sales Advisor, you will be responsible for delivering exceptional customer service and contributing to the success of our store.
About the Role:
The Sales Advisor will be the face of our brand, providing customers with a personalized shopping experience that meets their needs and exceeds their expectations. You will be responsible for folding, hanging, displaying, and merchandising garments to maximize selling opportunities, as well as actively processing, stocking, and replenishing garments on the sales floor and in the stock room.
Key Responsibilities:
* Fold, hang, display, and merchandise garments to maximise selling opportunities.
* Actively process, stock, and replenish garments on the sales floor and in the stock room.
* Open, unpack, and label merchandise with security tags.
* Support customer purchases and returns in the register.
What We're Looking For:
We are looking for a proactive and helpful Sales Advisor who can foster collaboration and collective success. You should have a positive mindset, be eager, optimistic, and motivated when interacting with colleagues and customers. You should also be flexible and able to adjust to changing circumstances and customer needs, taking initiatives and independently addressing customers' needs in a quick and effective way.
Requirements:
* Previous experience within retail, merchandising, and/or customer service.
* Effective time management - being stress-resistant and good at prioritisation.
* A customer service mindset where you always prioritise the customers' needs while serving as a brand ambassador.
* Being fashion knowledgeable and having a genuine interest in fashion trends.
* A selling mindset with the ability to approach and fulfil customer needs.
Benefits:
We offer all our employees attractive benefits with extensive development opportunities around the globe. Our employees receive a staff discount card, usable on all our brands in stores and online.
Inclusion & Diversity:
We strive to create and maintain inclusive, diverse, and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience, and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible, and on how we choose to relate to our colleagues and customers all over the world.