Overview
Join to apply for the Customer Service role at Randstad Australia. This is a role with a national reach supporting an online and in-store rewards programme.
The Role
Retailer and Shopper Support Specialist responsible for supporting the national rollout of the online and in-store rewards programme.
Responsibilities
Outbond-focused engagement with retailers to re-engage them with the Cash Back programme, driving engagement and member acquisition
Meet Shopper and Retailer satisfaction goals and coordinate with the Customer Service team to achieve them
Manage relationships and handle complaints with internal and external stakeholders
Maintain positive working relationships with interstate teams, retailers, suppliers and vendors
Compile and generate reports and perform other administrative duties
Advantages
Work-life balance and adaptable working arrangements
Secure in office parking
Located near public transport
Additional annual leave options
Corporate office culture
About You
Customer Support/Customer Service experience; Ecommerce background is a plus
Strong customer service skills
FMCG industry experience is beneficial
Versatile, easy-going and outgoing personality
Excellent verbal and written communication with ability to build relationships
How to Apply
To apply, click "APPLY NOW" or email your CV to Due to the nature of the role, we are only able to consider Australian Citizens and Permanent Residents.
Randstad is committed to equal employment opportunities and diversity. We actively encourage applications from any background.
Details
Seniority level: Not Applicable
Employment type: Contract
Job function: Customer Service
Industries: Computers and Electronics Manufacturing, IT Services and IT Consulting, and Telecommunications
Additional Opportunities
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