About This Role
We are seeking a casual Medical Receptionist to join our team in a busy clinic. The successful candidate will work with a supportive team at the reception desk, ensuring professional, caring, and friendly services to patients, referrers, and customers.
This is a casual on-call position working Monday to Friday between core hours of 8:00am to 5:00pm. Reporting to the Office Manager, you will be responsible for driving the delivery of high-quality reception and providing excellent customer service and patient care with confidentiality, respect, and empathy.
Key Accountabilities
* Driving the delivery of high-quality reception
* Providing excellent customer service and patient care with confidentiality, respect, and empathy
* Developing and maintaining strong working relationships with patients, referrers, staff, and managers
Requirements
* Ability to be flexible with working hours
* Experience in a reception or administration role (highly desirable)
* Strong customer service skills and experience
* Demonstrated initiative and willingness to learn
* Excellent interpersonal and communication skills
* Ability to work autonomously and in a team environment
Benefits
A collaborative and professional working environment
Opportunities for career advancement
Commitment to your health and well-being
An innovative, respectful, and welcoming work environment united in the pursuit of excellence