Store Manager - Service Station - DandenongRampage is seeking a driven and results-orientated Store Manager for our site in Dandenong, VIC.
Reporting to the Operations Manager, the Store Manager will achieve sales targets by motivating, inspiring and guiding a team to drive sales by enhancing the customer service experience.Our business has a full commercial kitchen, barista style coffee, and retail shop floor.The successful applicant will be focused on achieving and exceeding store and personal sales targets, primarily through Key Performance Indicators.ResponsibilitiesDrive sales growth, achieve sales targets and meet other Key Performance IndicatorsInspire and motivate team members and lead by exampleRecruit and train staff and new team membersWork closely with HR for any workplace management requirementsEnsure the store complies with all OHS/HSSE requirementsFacilitate efficient and successful operations of all aspects of the store, including stock control and ordering, managing costs of goods, and completing daily, weekly and monthly financial reportingResolve day-to-day inefficiencies and other issues in relation to customer serviceWork closely with the Operations Manager to achieve store budgets through planned, efficient rostering and other cost-control methodsUse the Microsoft Office suite of productsMaintain strong commitment to food safety standards in line with our food safety planQualificationsBe available to work weekends when required and be willing to undertake regular hands-on operational workHave a proven record of successfully leading a team, delivering results and achieving sales targets whilst maintaining exceptional store standardsIdeally have at least 5 years of management experience from either Pub, Club, Retail or Multi-Format StoresDemonstrated experience in a similar role with a customer-service focusHave outstanding computer skills such as advanced Microsoft Word, Excel and OutlookStrong written and verbal communication applicable across multiple layers of the organisationExperience in managing a large kitchen / restaurant businessSelection ProcessMulti-stage interviewsNational Police CheckPossible medical checksReference checkingFor your application to be considered, please ensure that you include a cover letter in addition to your resume.This is a highly attractive position for an experienced Store Manager.An attractive salary will be offered to the successful candidate.
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