About the Company
We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world's evolving vision needs. We craft exclusive eyewear brands Ray‐Ban, Oakley, Oliver Peoples, Persol, Costa and more, alongside licensed brands such as Tiffany & Co, Burberry, and CHANEL. Our cutting‐edge lenses Varilux and Transitions lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail and eye care brands Sunglass Hub, Oakley, OPSM, Ray‐Ban, and Laubman & Pank. EssilorLuxottica's 190,000 employees in 150 countries work towards a mission to help people see more and be more.
About the Role
We are looking for an Assistant Store Manager to support the Hornsby team. No optical experience is required; we provide world‐class training to ensure you feel supported and confident providing customers with an exceptional experience. The role involves guiding customers through styling and personalising high‐fashion frames, working with luxury brands such as CHANEL, Ray‐Ban, PRADA, Gucci, Tiffany & Co, and cutting‐edge wearable technology such as Ray‐Ban Meta, Oakley Meta and Nuance Audio glasses.
Your Responsibilities
* Support, coach, and motivate your team to meet and exceed store targets.
* Cultivate a culture of continuous improvement through coaching and training.
* Act as Store Manager when required, including opening and closing of the store.
* Deliver memorable customer service and exceptional product knowledge.
* Implement brand visual merchandising strategies and promotional changes.
* Create a safe working environment for your team and customers.
About You
* Previous supervisory or leadership experience, ideally in retail.
* Proven experience meeting and exceeding sales targets/KPIs.
* Exceptional time‐management and organisational skills.
* Confidence to provide improvement feedback to your team.
* Ability to provide an exceptional customer experience.
Benefits
* Uncapped, monthly bonus scheme.
* Hands‐on exposure to innovative smart eyewear technology.
* Generous yearly $1,500 product allowance and Family & Friends discounts of up to 50% off.
* Up to 50% off Oakley eyewear and apparel throughout the year.
* Local and global volunteering opportunities through our charity partner OneSight.
* Exclusive discounts on health insurance, gym memberships, and free counselling services through our Employee Assistance Program.
* Clear career pathways with national and global progression opportunities.
We are an inclusive, team‐first company. We value flexibility and encourage work arrangements that meet work/life commitments. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage. We work hard to create a safe and inclusive environment for all.
Please note: due to the high volume of applications, only successful candidates will be contacted.
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