Job Title: Business Development Specialist
Role Overview
This exciting opportunity is for a skilled Business Analyst to join our team. As a Business Development Specialist, you will play a critical role in defining and documenting business needs into functional requirements.
You will collaborate closely with stakeholders to develop future-state process designs that drive efficiency and innovation. Your key responsibilities will include:
* Leading business analysis planning and stakeholder engagement activities
* Eliciting, documenting, and validating business and functional requirements
* Mapping and optimizing current state and future state business processes (As-Is / To-Be)
* Managing and maintaining requirements traceability throughout the project lifecycle
* Developing functional specifications, including interface and configuration requirements
* Collaborating with internal stakeholders and external implementation partners to ensure business needs are met
* Supporting communication, documentation, and resolution of business issues
* Contributing to team success through planning, problem-solving, and continuous improvement
Key Skills & Qualifications
To succeed in this role, you will require:
* Proven experience in business analysis within complex ICT environments
* Strong capability in requirements gathering, stakeholder facilitation, and process documentation
* Skilled in producing high-quality business and functional specifications
* Confident working across multiple stakeholders, including project teams, business units, and vendors
* Experience in both private and/or public sector environments (highly desirable)
* Ability to work autonomously while contributing to collaborative project delivery
* Excellent written and verbal communication skills
What We Offer
We offer a range of benefits, including:
* A hybrid work model, allowing you to enjoy flexibility while staying connected
* The opportunity to be part of impactful, mission-driven work with real community outcomes
* A supportive, professional, and fast-paced environment
* Exposure to large-scale programs, modern technologies, and forward-thinking teams