Property manager (melbourne)

The Property Manager (Internally titled Network Development Manager) ensures geographical footprint optimization implemented through the most profitable and effective retail mix and executed through the most appropriate store formats.

The role ensures ideal geographical footprint implementation through the most profitable and effective retail mix and execute through the most appropriate store formats, personnel sizing and business model. The role plans openings, transfers, closures and staffing to improve business performance, maximise penetration and increase profitability. Define target store formats across different locations.

Key Accountabilities and Responsibilities

• Regularly monitor and analyse the business potential of the different geographical areas, assessing the current store network and highlighting untapped opportunities.
• Define, along with the APAC team and according to regional strategies, the most appropriate development plans to tackle still unmet commercial opportunities, selecting the most profitable retail mix (e.g. direct shops, agents, franchising, etc.) according to the potential of the area and consequently defining the best store formats (e.g. SiS, shop and mini-shops).
• Monitor development plan execution and effectiveness through well-defined KPIs, by keeping a strong focus on profitability down to the single store level (store P&L;).
• Based on the analysis above and according to APAC strategy, plan new openings, transfers and closures, aiming at ensuring continuous network performance improvement and increase profitability.
• Regularly delve into competitors' strategies, penetration, organisation, formats, etc. to predictively develop the best store network strategy.
• Lead, develop and implement all country projects related to store network development.
• Promptly share with the country and regional team any criticality and concerns related to store network development and propose immediate actions.

Experience and Qualifications

Essential Qualification

• Relevant tertiary qualification.
• Experience in a retail/health services industry.
• Knowledge of best practice management within a multi-site, geographically disperse organisation.

Desired Experience

• Knowledge and understanding of the hearing aid industry.

Skills and Competencies

Soft Skills

• Excellent interpersonal skills
• Ability to manage and prioritise competing demands with a customer-focused and outcomes-cantered approach
• Facilitation skills
• Adaptable to a energetic environment with rapidly changing priorities

Technical Skills

• High proficiency using MS Office Suite
• Demonstrated understanding of project management, process management and service delivery.

Equal Opportunity Employer

As an employer that embraces Equal Chance and promotes inclusion and diversity, we encourage people of all ages and backgrounds to apply.