40 Miller St, North Sydney NSW 2060, Australia
Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam?
We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join us!
The role
The Project Coordinator assists and supports the planning, coordination, and delivery of key projects that drive change and business improvement across VNS Services. The role works closely with cross-functional business and technical teams to maintain alignment on scope, timelines, and outcomes, while ensuring project activities run smoothly.
Reporting to the Integration Lead within the mission, the role supports the successful delivery of initiatives from initiation through to completion by coordinating project activities, maintaining project documentation, and assisting with communication across stakeholders.
Key stakeholders include Project Managers, business stakeholders, BAs, solution designers, and technology delivery teams, supporting end‐to‐end project delivery. The role requires strong organisation, clear communication, and effective coordination to keep projects on track and aligned with business goals.
What you'll be responsible for
* Support the definition of project scope, goals, deliverables, and timelines in collaboration with key stakeholders and the Integration Lead.
* Assist in the development and maintenance of detailed project plans and schedules.
* Coordinate internal and external resources to support the smooth execution of projects.
* Manage day‐to‐day coordination activities including meeting scheduling, documentation, action tracking, and reporting.
* Track project progress and assist in monitoring milestones and deliverables.
* Prepare project documentation including status reports, RAID logs (risks, actions, issues, dependencies), and decision logs.
* Support cross‐functional meetings and workshops to ensure alignment on timelines, dependencies, and deliverables.
* Collaborate with BAs, solution designers, business SMEs, and technical teams to support successful solution implementation.
* Maintain stakeholder engagement through regular updates and clear communication.
* Support project governance, reporting, and documentation in accordance with the PMO framework.
* Assist in identifying and tracking project risks, issues, and changes in scope.
* Support user acceptance testing coordination, training readiness, and business transition activities.
* Assist with operational readiness and project handover to business and technical teams.
* Contribute to continuous improvement initiatives and help capture lessons learned for future project cycles.
What you'll bring to the role
* Minimum 2–4 years' experience in project coordination or project support roles within complex environments.
* Experience supporting cross‐functional business and technology initiatives.
* Telecommunications sector experience desirable.
* Ability to work effectively across both technical and business stakeholder groups.
* Familiarity with project management tools and collaboration platforms (e.g., MS Project, Jira, Confluence, Trello).
* Exposure to Agile, Waterfall, or hybrid delivery environments.
* Strong organisational and time‐management skills.
* Strong documentation, reporting, and communication abilities.
* Experience supporting CRM, Billing, or Digital platforms (e.g., Salesforce, ServiceNow) desirable.
* Ability to manage multiple tasks and priorities in a fast‐paced environment.
* High attention to detail and structured approach to coordination and problem‐solving.
* Ability to work both independently and within collaborative team environments.
What We Offer
* Diverse and dynamic teams with a supportive and inclusive culture.
* Supportive career development plans with comprehensive ongoing training, support, and development opportunities.
* Flexible hours and a hybrid working environment.
* Generous discounts on power, gas, mobile and internet; plus discounts to over 400 retailers.
* Competitive leave options, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and 5 extra days of Vocus leave each year, plus more.
* Study assistance programmes to excel your personal growth, learning and development.
* Health and wellness offerings, including access to wellbeing initiatives that support you financially, psychologically and physically.
About Us
As Australia's specialist fibre and network solutions provider, we own and operate 25,000km of secure, high‐capacity fibre connecting people, businesses, governments, and communities across Australia to the world. Through our well‐known retail brands, we deliver simple and affordable broadband, mobile, voice and energy services with the purpose of Building Critical Connections. Enabling Better Possibilities.
Equal Opportunity Employer
We are a proud equal opportunity employer committed to providing a safe, diverse, and inclusive working environment where all our team members feel like they belong. Diversity makes us stronger and we encourage applications irrespective of background, age, origin, gender, sexual orientation, identity, or ability.
If you feel comfortable, please let us know if you have any accessibility requirements upon application, so we can make any adjustments required to support you throughout our recruitment process.
40 Miller St, North Sydney NSW 2060, Australia
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