Direct message the job poster from Charles Parsons & Co Pty Ltd
Experienced Human Resources Leader - People, Culture & Operations
Sales Support Administrator ( Part time - 32 hours per week) view to increase to full time hours into the future
KS Textiles
About Us
Established in 1989, KST has become a leader in textiles, servicing the Australian and New Zealand mattress markets. To ensure that KST remain a leader in our field, we live by the philosophy of great quality products and exceptional customer service.
Today, KST is proudly owned by the Charles Parsons Group who bring over 100 years of textile experience, product development and strategy to compliment KST's market and product knowledge.
Visit our website - www.kstextiles.com.au or www.charlesparsons.com for more information on our various businesses and brands
About the Role:
At KST, we're passionate about 'everything textiles' and providing our customers with exceptional customer service.
An exciting opportunity for a Customer Service / Sales Support Officer is now available at our Brunswick office. This role is all about providing an outstanding experience for our customers and providing an excellent backbone for our sales team.
The role will look after phone / email enquiries regarding general product, sales and deliveries and is part-time (32 hours/week) with a view to increase hours - up to full time hours in the future.
We are seeking someone for an immediate start.
A typical day will include:
* Processing customer orders
* Managing customer freight and product enquiries
* Liaising with warehouse staff
* Liaising with Overseas factories
* Providing support to other areas of the business as required from time to time.
* General office administration; answering phones (not switchboard), office sundry items; answering front door; mail.
* Coordinating & Despatching samples as required by sales team
About You:
We are looking for a Customer Service / Sales Support team member who is passionate about exceeding customer expectations and liaising with suppliers, seeking to grow their career, and can be relied upon to be an integral member of our team.
You may bring with you some experience from a sales/customer service, but we are also interested in speaking to people who are keen to bring transferable skills.
The role requires someone who is responsible for the successful interaction with our customers and suppliers, including:
* Hands on, energetic & vibrant
* Drive amazing customer service.
* Impeccable organizational and multitasking skills
* Ability to complete tasks on time with great attention to detail.
* Proactive, punctual and reliable
* Ability to co-ordinate customer and supplier orders.
* Contribute to a positive team environment.
* Excellent phone and personal communication skills
* Competent with computers, ability to work with Office suite of products such as Outlook, Excel, Word and Power Point.
Prior Customer Service experience in Customer Service / Sales Support Office role in the textile category would be advantageous however not essential as full training will be provided.
Why work for us
In return you can expect to work in an exciting environment with enthusiastic and passionate colleagues, where you are encouraged to think outside the square. Our business has a proven reputation for developing people who demonstrate the motivation and talent to succeed.
If the above sounds like the perfect job for you – please apply with a cover letter and resume.
To apply
Applications for this career opportunity are invited from Australian Citizens or residents with the right to work in Australia by clicking "APPLY" Please attach a copy of your resume and a cover letter outlining your skills and experience.
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Part-time
Job function
* Job function
Customer Service, Sales, and Administrative
* Industries
Textile Manufacturing and Interior Design
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